There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.
Dale Carnegie (1888-1955) American writer.
Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true.
Charles Dickens (1812-1870) British novelist.
When the eyes say one thing, and the tongue another, a practiced man relies on the language of the first.
Ralph Waldo Emerson (1803-1882) U.S. poet, essayist and lecturer.
No one would talk much in society if they knew how often they misunderstood others.
Johann Wolfgang Von Goethe (1749-1832) German poet, novelist and dramatist.
Talk is by far the most accessible of pleasures. It costs nothing in money, it is all profit, it completes our education, founds and fosters our friendships, and can be enjoyed at any age and in almost any state of health.
Robert Louis Stevenson (1850-1895) Scottish essayist, poet and novelist.
What is the shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback is one of the essential elements of good communication.
Half the world is composed of people who have something to say and can't, and the other half who have nothing to say and keep on saying it.
Robert Frost (1875-1963) American Poet.
He can compress the most words into the smallest idea of any man I ever met.
Abraham Lincoln (1809-1865) Politician. President of the United States.
Get in touch with the way the other person feels. Feelings are 55% body language, 38% tone and 7% words.
Ninety-nine percent of all problems in communications start with misunderstandings which develop as a result of differing viewpoints and conditioning.